AAR CORP Director of Quality, Safety & Operational Excellence in WOOD DALE, Illinois

Title: Director of Quality, Safety & Operational Excellence

Location: United States-Illinois-Wood Dale

Job Number: 8226

AAR is a leading provider of aviation services to the worldwide commercial aerospace and government/defense industries. AAR combines a close-to-the-customer business model with a broad menu of capabilities to help customers operate more efficiently, lower costs and maintain high levels of quality, safety and service. We are a financially stable, dedicated partner with an enduring commitment to innovation, execution, continuous improvement and customer value. At AAR we are committed to doing it right, and we have built our core values based on that premise.


  • Directs and manages, using a hands on approach, the quality, safety and operational excellence systems/programs and department personnel within a fast pace/dynamic environment.

  • Develops, implements and maintains a quality, safety and operations systems/programs to assure all products and services meet regulatory requirements, company standards and end-user specifications and are suitable for their intended use.

  • Demonstrates continuous effort to improve overall compliance and operational performance across AAR Supply Chain, Inc. defense and commercial distribution and program businesses.


  • Provides leadership to personnel through effective goal setting, delegation, and communication.

  • Aligns goals and metrics of the department with the Companies goals, policies and strategies.

  • Maintains quality assurance system/program to ensure conformity of purchased material and final products.

  • Maintains the facility's Corrective and Preventative Action System (APRISe) and ensures timely reporting, verification, and closeout of issues, including root cause analysis.

  • Acts as the focal point with suppliers, customers, quality representatives, and company personnel to discuss and resolve quality and safety related problems, as required.

  • Primary contact for Defense and Commercial quality and regulatory agencies/authorities (DLA, DCMA, DOT, FAA, CAA, etc.).

  • Prepares for and represents the company during all U.S. Government, defense department, and customer quality audits (process, product and quality systems).

  • Experience and working knowledge with ISO 9001, AS 9100/9110, FAA 14 CFR Parts 21, 43, 65, 145 and EASA, as well as US Department of Defense regulations (FARs, DLADs, DFARs, etc.).

  • Maintains and ensures Safety program meets company requirements and conforms to applicable federal, state and local regulations and industry standards including international EHS standards (ISO 14001, OSHAS 18001, OSHA, EPA, USDOT, NFPA, CDC and company tracking).

  • Develop and perform hazard, risk and requirements analyses within the organization/facility.

  • Ensures all necessary reports, (internal, customer, regulatory etc.) are properly prepared, processed, updated and maintained.

  • Performs and maintains internal and external product, process and procedure audits to assure compliance to specified requirements, including planning and coordination of audit activities, schedules and reports.

  • Reviews technical problems and procedures of departments and recommends solutions to problems or changes in procedures and processes.

  • Supports receiving, in-process, and final inspection activities and/or personnel to ensure product quality is maintained.

  • Develops quality and safety plans for new, existing or revised materials and products to ensure quality and safety meets the company, customer, regulatory/industry requirements.

  • Generates training materials and programs as required, and conducts training sessions to support Quality and Safety systems/programs.

  • Develops policies and procedures to ensure compliance to customer, industry and regulatory requirements, with consideration to increase the efficiency and effectiveness of processes to maximize product quality, reliability and safety, while lowering costs.

  • Actively supports defense and commercial distribution and program businesses proposal and response to quote efforts/initiatives by providing input and feedback on quality, safety, continuous improvement and operational subject matter.

  • Participates as team member, facilitator, or leader in various cross-functional problem solving, continuous improvement projects/events.

  • Applies lean/continuous improvement principles, tools and techniques to eliminate non-value added activities and improve workplace organization, quality, safety, visual communication, and general cleanliness and housekeeping.

  • Initiates and supports improvement activities involving inspection techniques, process/procedure methods, tooling, cost and other areas involved in the control of material, process and product quality.

  • All other duties as assigned.


  • Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws.

  • Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; Appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.


  • Commitment to company values and ethics.

  • Dependability: personally responsible, completes work in a timely manner, and performs tasks accurately.

  • Motivation: must maintain a positive attitude and strong work energy.

  • Initiative: plans work and carries out tasks without detailed instructions, prepares for problems or opportunities.

We offer a comprehensive benefits package, including medical/dental/vision/life/and AD&D insurance, 401(k) savings plan, vacation and personal/sick plan, as well as, opportunities for professional development and growth. Our newly remodeled Wood Dale office also has an on-site cafeteria and fitness center.



  • Bachelor's Degree or 10 years related experience or equivalent combination of both.

  • Minimum 10 year hands on experience in Defense and Commercial Aerospace/Aviation Industry, required (customer and regulatory requirements, detail parts, assembly, special processes, inspection, assembly/test, repair/overhaul, etc.)

  • Minimum 7 years experience in working directly with DCMA/DLA Government Agencies, required.

  • Background in continuous improvement required.

  • ASQ certification as CQA, CQE, or CQM, preferred

  • FAA inspection authorization, preferred

  • DAR or DER, preferred

  • Travel is required

If this sounds like the right opportunity for you, please apply through the career section on www.aarcorp.com.

Equal Opportunity Employer Minority/Female/Disability/Veteran